Quality Monitoring Programs and the Power of Managing Expectations

Food safety gets a lot of attention as a “must have” product attribute, yet it’s only one aspect of product acceptability.  What about all the other aspects of products that are critical to consumer acceptance? And how do you manage quality if food safety is still a struggle?   Gillian Dagan of Food Improved Consulting has been answering these questions, and more, for years.  Join us as we dive into designing quality monitoring programs, identifying meaningful metrics, and managing expectations.

Learn more in THIS episode of Real Talk Food Safety with Tia & Jill.